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Mobile banking

Tap into a smart way of managing your accounts

Banking from the palm of your hand

The HSBC UK Mobile Banking app lets you manage your accounts easily and securely from a time and a place that suits you.  Discover an ever growing range of services and features on the app to make your banking more convenient.

Why use the app?

 

Log on with a single touch of your fingerprint, or even use your face on compatible Apple devices.

 

Chat with us at a time that’s convenient for you with 24/7 support on mobile chat. 

 

Pay cheques into your eligible HSBC account worth up to £500 (daily limit of up to £750), so no need to visit a branch.

 

You can temporarily block your card if you've mislaid it but think it might turn up.  Simply unblock it when you find it. 

Other app features

Check out some of the other things you can do with our mobile banking app.

Getting started

If you’re not yet an online banking customer:

  1. Download the HSBC UK Mobile Banking app from the app store.
  2. Accept the terms and conditions.
  3. Select 'Register for mobile and online banking'.
  4. Follow the on screen instructions to register and activate your Digital Secure Key.

If you’re already registered for online banking:

You can use the HSBC UK Mobile Banking app with your log on details for online banking.

Simply download the app, accept the terms and conditions and select 'Log on'.

Details about Digital Banking Registration

A short video with some important information on registering for mobile and online banking.

Find out more on how to register for digital banking

When you register for digital banking, you’ll opt out automatically of receiving paper copies of certain statements and documents.

You’re welcome to opt back in to receiving these. Just go to ‘Communication preferences’ in online banking or contact us

Security and protection

Our Secure Key gives you added protection when you’re using mobile banking because it generates a code which only you will have access to. You must enter this code as well as your normal username and password.

This is known as two factor authentication.

Find out more about staying safe when banking digitally.

Frequently Asked Questions

iPhone, iPad, iPad mini, iPod Touch and Touch ID are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Android is a trademark of Google LLC. HSBC Digital Banking terms and conditions (PDF).

It’s easy to answer your query online. Visit our Help page to find out how.