Taking the hassle out of everyday banking
There are so many ways you can bank with us, whether you're at home, in the office or on the go. In this section, we'd like to point out some key features that will help you get things done quickly and easily.
Mobile banking tips
Find out how to manage your money on the move with our mobile banking guide.
Making payments
Discover all the ways you can make payments to family, friends and organisations.
Mobile and online statements
Switch to a more secure and convenient way of managing your statements.
Customer Forms
Here you will able to access all the most commonly used forms from across our website
Online banking tips
Read our online banking guide filled with handy hints and tips.
Cheque Imaging
Find out more about the new method of clearing cheques being introduced across the UK.
Cheque Clearing
This guide explains how we clear cheques, so you know when your money will be ready.
Update your details
Let us know your current address so we can keep you updated with important information.
Help us identify you
If we've asked for ID, use this handy checklist to make sure you know exactly what to bring.
Change of gender
Learn how to let us know you're making a gender change.
Email me
Cut down on clutter and get essential updates via email instead.
Progressing your application
If you’ve applied for a product with us and been asked for more information about your finances, you can provide this here.
Closing an account
If you want to close your account, all the ways you can do that are here.
Inactive accounts
If you find yourself with a dormant or inactive account, here’s some information that will help you put it right.