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Existing mortgage customers

Get help making changes to your HSBC mortgage

If you would like to make changes to your HSBC mortgage, see the options below on how we can help you.

Contact us


I want to switch my mortgage rate


I want to borrow more


I want to move home


I want to make additional payments or overpayments


I want to rent out my home


Frequently asked questions by existing mortgage customers

Think carefully before securing other debts against your home.

Your home may be repossessed if you do not keep up repayments on your mortgage

Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Calls may be monitored and recorded. Opening hours within the mortgage departments may vary.

We're here to help you. Find the answers and while you're at it, tell us how we could do better.