What would you like help with?
Get practical guidance if you’re worried about how your finances might be affected by coronavirus.
What other people are asking
How can I access and manage my money during lockdown?
What is a Digital Secure Key?
What's the best way for me to make credit card payments?
How do I set up, amend or cancel a Direct Debit?
Where can I find out more about online payments?
How can I get help with my debit or credit cards?
More help with everyday banking
Reset your digital banking details
An interactive PDF to help you with forgotten passwords and digital reset needs.